After selecting your plan, you’ll complete a short onboarding questionnaire to help us learn more about your business. You’ll also have the option to schedule an onboarding call with your dedicated social media manager. Next, you’ll connect your social media accounts to our platform so we can schedule and publish approved content directly to your pages. Within 7 business days, you’ll receive a full month of custom social media posts to review. If there’s anything you’d like adjusted, we’ll revise it—then once you approve, we’ll handle all the posting for the month.

Our service is designed to be seamless from the start. When you sign up, you’ll complete a detailed onboarding questionnaire that gives us everything we need to understand your business, target audience, branding, and any post ideas you may already have. We also take a deep dive into your website and existing social media channels to capture your brand voice and visual style—so we can match it closely if that’s your preference. Additionally, we conduct industry research to ensure the content we create is not only high-quality but highly relevant to your audience.

Your account manager will match you with a social media manager who has experience in your industry. Our team is primarily U.S.-based, with a few expert consultants in Europe. Every client is assigned a dedicated account manager who serves as your main point of contact and the bridge between you and the rest of our team. We take pride in owning our work and being accountable at every step. All of our Content Specialists are native English speakers, ensuring your posts sound authentic and reflect your brand—just like you wrote them yourself.

Yes, all content is custom-created specifically for your brand and goals. This includes various formats like images, videos, articles, and more. Everything is made from scratch—never pulled from pre-existing materials—and tailored to fit your unique voice and objectives, whether for marketing, branding, education, or engagement.

You’ll receive a full month of content within 7 business days of signing up. We’ll send you a link to review and approve every post before anything goes live. If something doesn’t feel right, we’ll revise it until you’re completely happy.

It depends on the client. If you already have a lot of content, we’ll primarily work with that. If not, we’ll use high-quality stock images or custom-designed graphics that fit your brand. We always collaborate with you to decide on the best approach.

The goal of consistent social media posting is to keep your audience engaged by promoting your business and educating your followers. While we don’t guarantee direct sales, our services increase your visibility and improve your chances of generating sales over time.

If your main goal is to drive a high volume of sales, leads, or followers quickly, we recommend complementing organic content with strategies like paid ads, influencer partnerships, and other direct sales efforts.

Social media plays a crucial role in building brand awareness, which often leads to increased sales—but results also depend on factors like website traffic, product-market fit, reviews, conversion rates, and broader market conditions.

We’ve worked with clients across a wide variety of industries—from education and e-commerce to healthcare, real estate, tech, and more. We’re extremely confident that, following our battle-tested process, we can create quality content tailored to your industry as well.

We’ll make sure to include any specific items you want promoted. Since we plan all posts a month in advance, as long as we know ahead of time, we can easily incorporate your requests. We also check in with you about a week before each new month to gather any additional content you’d like included. If something urgent comes up that you want to share immediately, we recommend posting it yourself while we focus on managing the planned content.

You can cancel anytime, month to month. Just give us a heads-up at least 7 days before your next month starts since that’s when we begin working on your posts.

We offer a 14-day money-back guarantee for our social media management services, including posts and videos. This guarantee doesn’t apply to blog posts, reseller subscriptions, or ads management services. After the 14-day window, all sales are final, and no refunds will be issued. Since we work on third-party platforms and operate on a monthly subscription model, we’re unable to offer refunds for things like disconnections, delayed client feedback, or unused time.

Refunds requested within the 14-day money-back guarantee period will only be processed once all content posted to your social media accounts by Clinton and Prospect has been removed. By accepting a refund, you also agree not to use any of the content we created for your business moving forward.

Please note that our fees are based on the time and work we perform, not on specific marketing outcomes. However, if any verifiable errors are made on our end, we’re happy to offer appropriate credits.

Nope — you don’t need to share any passwords. You’ll just connect your social media accounts to our scheduling platform using the official integration. It’s quick, secure, and password-free.

Yes, absolutely! We encourage clients to post their own content whenever they’d like. How involved you are is totally up to you—if you're too busy to manage your socials, no worries, we've got everything covered for you.

We’d be happy to help! The best way to learn more about what we do and get your questions answered is to schedule a call with our team.